If the merchant specifies a preferred delivery window, it would be great if you can
follow it. Otherwise, all orders have to be delivered within the same day of pick-up
from Monday to Friday (excluding public holidays). A good estimation to
keep in mind would be about 2-3 hours for each delivery.
The exact pickup location will be communicated to you once orders are confirmed and would most likely be in the area that you have signed yourself up for.
- It depends on the size and weight of the items and the vehicle requirements set by the merchant.
- The vehicle types available on our platform are Motorcycle, Car, MPV, Van, and Lorry.
The payment amount will be based on each successful delivery. Total earnings depend on delivery success, after 5% driver commission fees.
About the GotSurge Driver-Partner App
Yes, you will need to update the delivery status on the app promptly as timestamps of the updates will be recorded.
If there are any missing, extra, or damaged goods/items during a pick-up, you may contact Support for further instructions.
We’ll be sad to see you go, of course. If you would like to discontinue doing deliveries, please inform us 2 days in advance, so we can find a replacement for your slot.
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