Merchant FAQs

Merchant using laptop (illustration)

Only 20 cents! You only pay GotSurge from 20 cents per order (unique delivery location) and it goes a long way to cover transaction fees, as well as support our platform design, development and maintenance costs.

Cashless is the way we go here and to prevent mistakes, misunderstandings and miscommunication, so we do digital orders here at GotSurge.
We want to ensure a fair order distribution so drivers won’t be able to see the max budget you have.

Currently, there is no limit to the number of delivery locations you can deliver your goods to. Just make sure that your orders will fit into your selected vehicle.

If there are more than 20 locations, your broadcast may be reclustered into smaller batches and broadcasted to more drivers.

That’s alright! Just select the appropriate vehicle that could accommodate your needs. You are highly encouraged to leave a note to the driver if they’d require special equipment like a trolley.
We won’t leave you in the lurch. You will receive a notification that our drivers are busy and that your orders can’t be accepted. What you can do: place the order again, maybe going at a higher price, to increase the chances of order acceptance.

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